Transparency and fairness in every transaction.
At My Travel Tips, we strive to provide the best service possible. However, we understand that plans can change. Our refund policy is designed to be fair to both our customers and our partner carriers.
All cancellation requests must be made by calling our customer support line at +1 (888) 620-2731. Requests made via email may not be processed in time to avoid additional fees.
As an independent travel portal, My Travel Tips adheres to the refund and cancellation policies of the specific train carrier (e.g., Amtrak, Brightline, VIA Rail) involved in your booking. Each carrier has its own set of rules regarding non-refundable tickets and cancellation windows.
Any service fees charged by My Travel Tips at the time of booking are generally non-refundable, as they cover the administrative costs of processing your reservation and providing expert assistance.
Once a refund is approved by the carrier, it may take 7-14 business days to reflect in your original payment method, depending on your financial institution.
Changes or cancellations made within 24-48 hours of departure may be subject to significant penalties or may be entirely non-refundable, depending on the carrier's terms.
